WTO - VPN Documentation

Virtual Private Network Documentation

Two ways to access WTO network remotely:

1. Basic Features: Remote access through website https://iconnect.wto.org, which provides a secure VPN connection. The website requires the user's credentials and token.

Supported features - Password Change, Intranet, and Network Drives.

This is recommended for users who do not access the WTO network often, access from a public computer or use shared computer.

2. Advanced Features: The second way is through Ivanti Secure VPN client, which provides a secure VPN tunnel to the WTO Network. The VPN client application is dependant of the operating system (OS) of the device. The benefit of using this is that, it`s easier,faster and have options to suspend/resume session.

Supported features - Webmail, Remote Desktop Connection (RDC) to Your WTO Computer.

This is recommended for users who access the WTO network frequently from the same computer.

Remote Access Features	CONNECTION METHOD	Services available	How to decide between connection methods?
Basic Features	https://iconnect.wto.org (Web Browser)	Password Change Internal websites (Intranet, E-directory, etc.) Network Drives	Use https://iconnect.wto.org if you: * Access WTO network rarely, * Use shared computer.



Advanced Features	Ivanti Secure Access Client (VPN Application)	Webmail Remote Connection to Your WTO Computer (RDP)	Use "Ivanti Secure Access Client" if you: * Use WTO remote access frequently, * Use personal computer,

User Guides For Ivanti Secure VPN Client	Supported Platforms & FAQ
User Guide for WTO Mail access and/or Remote Desktop Connection (RDC) to your WTO computer from Personal WINDOWS OS. User Guide for WTO Mail access and/or Remote Desktop Connection (RDC) to your WTO computer from MAC OS. User Guide for WTO Mail access and/or Remote Desktop Connection (RDC) to your WTO computer from iPad. User Guide for Certificate-based remote access from WTO WINDOWS LAPTOP.	Click here for supported platforms. Click here for FAQ. User Guide for RSA Emergency Token.(One time registration of Secret Questions is needed to use Emergeny Token) User Guide for How To Change Password.
Ivanti Secure VPN Client for Mac and Windows OS	Printing from Home
Ivanti Secure is a piece of software that handles the connection between your home computer or laptop and the WTO network. (Pre-installed on WTO laptops) Click here to download Ivanti Secure VPN client for Personal WINDOWS OS. Click here to download Ivanti Secure VPN client for MAC OS.	Printing from a WTO laptop to a private/home printer is no longer technically possible. Due to necessary security restrictions we had to place to avoid untested updates being applied to WTO workstations, WTO laptops cannot connect to personal printers, whether by USB or Wi-Fi. Workaround: To print documents, please use your smartphone or another personal device.
World Trade Organization Password Policy
Click here to view the WTO Password Policy.