💼 WTO Laptop
Use this option if you work remotely often and need direct access to WTO resources.
- Access Outlook
- Access the intranet
- Access network drives
- Access internal applications
WTO Secure Remote Access
Work securely from anywhere using your WTO laptop or personal computer.
Which device are you using?
Select the option that matches your device.
🏠 Personal Computer
Use this option if you are connecting from a personal device to your WTO computer.
- Windows personal computer
- MacOS personal computer
- iPad access
- Remote Desktop to your WTO computer
Tip: Do not use Ivanti VPN and Netskope at the same time.
Video Tutorials
Step-by-step visual guides for all devices.
💼 WTO Laptop
Learn how to connect and use Netskope on your WTO laptop.
🪟 Windows (Personal Computer)
Complete guide: Install, connect, and use remote desktop on Windows.
🍏 MacOS - Netskope Client Installation
A step-by-step voice guide for installing the client on a Mac.
🍏 MacOS - Remote Desktop Connection
How to start a remote desktop session after installation on a Mac.
Quick Help
Fast access to the most common support topics.
Downloads
Choose the download that matches your device.
Windows
For personal Windows computers.
DownloadMacOS
For personal Mac computers.
DownloadiPad / iPhone
Download the profile configuration file.
DownloadWTO Laptop
Netskope is already installed.
Open GuideFrequently Asked Questions
Short answers for common user questions.
Can I use my personal laptop?
Yes. Use the guide for your device. Personal devices connect to your WTO computer through Remote Desktop.
What if I forget my RSA token?
Use the RSA Emergency Token guide from the Quick Help section.
How do I change my password?
Open the Change Password guide from the Quick Help section.
My connection is not working. What should I do?
Check that Netskope is enabled. If the issue continues, contact the IT Service Desk.
Need Help?
For connection issues, password problems, RSA token issues, or Remote Desktop difficulties, contact the IT Service Desk.
Contact IT Service DeskAdvanced Resources
Reference material for users who need more detail.